IMC coprporate misconduct service
Welcome!

 

Welcome to IMC Corporate Misconduct Hotline

Why?

IMC Company (hereinafter - Company) adheres 10 rules of IMC. According to which the IMC prohibits:

What is IMC Corporate Misconduct Hotline?

IMC Corporate Misconduct Hotline is:

The service is organized for the purpose of obtaining information about fraudulent, corrupt and other misconduct that harm the interests of the Company, its current or potential partners.

Who can report?

Any individual or representative of a legal entity may report violations in the IMC, related legal entities, as well as in its subsidiaries.

What can you report?

In addition to the violations mentioned above, you can also report:

How to report?

You can report using following ways:

  1. Visit the secure portal by following the link imc.ethicontrol.com or imc.e.co.ua.
  2. Call 0 800 211 524. Toll free calls from numbers of all operators are accepted on weekdays from 09:00 to 18:00 (leave a message on the answering machine during non-working hours).
  3. Send an email to imc@ethicontrol.com.ua.

The Service does not register:

You can report anonymously!

To ensure you full anonymity and the impartiality of message registration, the Company hired an external independent service provider LLC Ethicontrol. The independent provider is responsible for managing calls and web-portal messages intake, as well as protection of your anonymity. If you do not want to reveal yourself, nobody will do it without your consent. The information you provide is confidential to the extent permitted by applicable laws.

What happens after report submission?

  1. The external contractor records your report and transfers it immediately to the Company's Head Office for initial review.
  2. The initial review is an assessment of the adequacy and completeness of the report. The issue is being triaged and passed to responsible employees for solving it.
  3. At the review stage, in the information insufficiency, further processing of your concern may be suspended until you answer additional questions via the Service's Web Feedback Room. Responsible team lead and a case team are assigned to each report. They are up to investigate the incident and solve your issue.
  4. You will be contacted by the case team within 30 days from the date of report origination. You will be notified on case status changes, asked additional information or informed about the investigation and response activities.
  5. You can anonymously communicate with the case team anytime sharing additional files or giving feedback via the Web Feedback Room. You may also change your access credentials, add or change contact information. Optionally, you can leave your email address to receive automatic notification about status changes or receipt of comments from the Company.
  6. After the case resolution, you will be able to assess and provide feedback comments regarding the response team and the adequacy of actions taken.

Service principles: